Documentation Specialist
Company Description
WhizAI is a rapidly growing startup at the forefront of the evolution of augmented analytics, empowering business users to interact with their data and drive better, smarter, and faster decisions. Our engineers and product development teams lead the industry in practical applications for guided and embedded analytics, natural language processing and generation, causal inference, and artificial intelligence (AI), and machine learning (ML). But it takes an entire team to transform an industry. Join us if you want to work hard, collaborate with super-smart people in an open culture, laugh a lot, challenge yourself and learn new things!
As a Documentation Specialist at WhizAI you will:
● Develop in-depth understanding of our AI Platform and its applications to capture product information into simple, accurate and polished documents
● Work with UX team to ensure product documentation is accurate and consistent
● Maintain content and manage multiple projects and deliverables in a fast-paced environment
● Manage updates and revisions to existing technical documentation
● Work in an agile development environment
● Performs editorial reviews of content produced by the development team
● Collaborate with solution developers and product engineers to capture requirements, define and
● Develop new formal technical documentation
● Proofread technical documents and diagrams written by developers, SME’s and architects
● Maintain and update technical documentation, including infrastructure requirements, software packages requirements, licenses, and Tools/SDK/API’s
● Develop high-quality audio and video of whiz.ai learning modules
● Manage the scheduling and registration of courses
Technical Skills
● 5+ years of technical writing experience in English
● Strong written and verbal communication skills and experience working with cross functional teams.
● Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, startup environment.
● Knowledge of MSTP
● Hands-on experience on MadCap Flare
Non-Technical Skills
● Proactive, self-motivated, and open-minded attitude
● Good organization and time-management skills
● Multitasker who can work in a deadline-driven environment, with focus on quality.
Preferred Qualifications
● Background in engineering or computer science is a big plus.
● Proficiency in Authoring Tools like MadCap Flare and MS Word
● Experience in MS Excel and MS PPT
● Experience in Video Creation and Editing would be an advantage.
Company Culture:
It takes an entire team to transform an industry. At WhizAI, we ask a lot of our employees, which is why we give so much in return. In addition to a competitive salary, we offer many perks, including:
● Performance based high annual increment percentage.
● Post reimbursement for relocation/travel
● Flexible working hours
● Hybrid work model
● Family medical coverage including parents.
● Liberal leave policies
● Referral bonuses
● Casual dress code
● Daily refreshments
● Quarterly budget for team building activities.
At WhizAI we foster a growth mindset to enable you to achieve more while contributing to the success of WhizAI. We also invest in your professional success so that you’re able to move forward in your career with a richer sense of who you are and how you want to move forward.
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